Terms & Conditions

Who we are

Our website address is: https://blackinkgames.com

BlackInkGames.com takes the privacy of our customer’s information very seriously. Our Privacy Policy outlines how any personal information you submit to BlackInkGames.com will be used. We want your shopping experience to be worry-free. To that end, we are committed to protecting the privacy rights of all visitors to BlackInkGames.com.

We will not sell or give your e-mail address or personal information to any third party and any personal information received will be kept strictly confidential.

Data collected at BlackInkGames.com provides us with demographic information that helps us improve the site and allows us to serve you better.

If at any time you would no longer like to take part in our newsletter program, simply e-mail us via the address that is provided at the bottom of any newsletter that we send to you with the UNSUBSCRIBE command and you will be taken off of the list within ten business days.

In order to conduct business, BlackInkGames.com must gather certain personal information from its customers. The following section details how this information is used.

When an order is placed, a customer’s contact information is used to process the order and to communicate order information such as shipping details. It is also used to communicate release date changes on reserved titles and to respond to requests for additional information.

Communication through e-mail also includes an optional newsletter, notifications of special offers, customer surveys, and other promotional notifications. These e-mails are optional and can be unsubscribed at the discretion of the customer.

The Black Ink Games site utilizes alphanumeric identifiers called “Cookies” in the operation of our commerce engine. These are placed on your computers hard drive through your web browser and enable our site to recognize your system’s browser on future visits. Cookies can be blocked or screened through browser options at the discretion of the customer. However, if cookies are blocked, Black Ink Games may not be able to function. In order to shop at BlackInkGames.com, customers must have cookies enabled.

While Black Ink Games guards your information, it is important to keep your own computer secure. Anyone who has access to your computer may be able to view your information at Black Ink Games, so it is important to protect your login and password information.

Definition of Personal Information

Personal data/ Personal Information within the meaning of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (The General Data Protection Regulation – GDPR), processed by Connected Wire, Inc. (or a Sub-processor) on behalf of the Customer pursuant to or in connection with the Agreement

BlackInkGames.com Site Security Statement

The security of all Transactions at BlackInkGames.com is a top priority for our business. Our website is protected with encryption technology, which allows you to enjoy strong online security to assure that your credit card information and personal details are kept secure. You can shop with assurance that your order will be safe with us.

Safe Shopping Guarantee

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, BlackInkGames.com will cover the entire liability for you, up to the full $50.00. BlackInkGames.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at eStarland.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

BlackInkGames.com Site Security Statement

The security of all Transactions at BlackInkGames.com is a top priority for our business. Our website is protected with encryption technology, which allows you to enjoy strong online security to assure that your credit card information and personal details are kept secure. You can shop with assurance that your order will be safe with us.

Safe Shopping Guarantee

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, BlackInkGames.com will cover the entire liability for you, up to the full $50.00. BlackInkGames.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at eStarland.com while using the secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

What personal data we collect and why we collect it

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Protecting your private information is our priority. This Statement of Privacy applies to www.blackinkgames.com and Black Ink Games INC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Black Ink Games include blackinkgames.com and Black Ink Games. The Black Ink Games website is a Black Ink Games is a videogames, consoles, and collectibles  online retailer site. By using the Black Ink Games website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Black Ink Games may collect personally identifiable information, such as your:

 

 –          First and Last Name, and address at the time of purchase only.

 

If you purchase Black Ink Games’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

Use of your Personal Information

Black Ink Games collects and uses your personal information to operate its website(s) and deliver the services you have requested.

 

Black Ink Games may also use your personally identifiable information to inform you of other products or services available from Black Ink Games and its affiliates.

 

Sharing Information with Third Parties

Black Ink Games does not sell, rent or lease its customer lists to third parties.

 

Black Ink Games may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Black Ink Games, and they are required to maintain the confidentiality of your information.

 

Black Ink Games may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Black Ink Games or the site; (b) protect and defend the rights or property of Black Ink Games; and/or (c) act under exigent circumstances to protect the personal safety of users of Black Ink Games, or the public.

 

Tracking User Behavior

Black Ink Games may keep track of the websites and pages our users visit within Black Ink Games, in order to determine what Black Ink Games services are the most popular. This data is used to deliver customized content and advertising within Black Ink Games to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Black Ink Games. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Black Ink Games website.

 

Security of your Personal Information

Black Ink Games secures your personal information from unauthorized access, use, or disclosure. Black Ink Games uses the following methods for this purpose:

 

 –          SSL Protocol

 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

 

Children Under Thirteen

Black Ink Games does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

 

E-mail Communications

From time to time, Black Ink Games may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

 

If you would like to stop receiving marketing or promotional communications via email from Black Ink Games, you may opt out of such communications by clicking the unsubscribe link in the email..

 

Purchasing and Warranties

Once you have clicked on the “confirm” button, it might be not possible to edit or cancel your order. If you want to change some parameters addresses, etc., please check whether such an option is available in your account. We are not bound to make such modifications in your order, but we will do our best on a case-by-case basis. Replacement of Products and credits to the purchaser’s account for Products claimed as damaged or not received are subject to Black Ink Games investigation and discretion.

Black Ink Games reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

Black Ink Games welcomes your questions or comments regarding this Statement of Privacy. If you believe that Black Ink Games has not adhered to this Statement, please contact Black Ink Games at:

 

Black Ink Games INC

Ithaca NY

 

Email Address:

support@blackinkgames.com

 

Telephone number:

(813) 649-3826

 

Effective as of December 01, 2017

Shipping Policy

Black Ink Games will ship to address provided at the time of checkout. The customer may pick the shipping options that is available to their location and market. International orders outside the US may be subject to additional costs outlined in check. The costs of shipping is calculated by live rates software.

 

Refund Policy

Black Ink Games does not offer refunds unless in the case of extreme damage. If damaged we will adhere to the warranty guidelines. Games are non refundable once opened. If they are opened they will be subject to our buy back program only. With return shipping labels mailed out. The process is to reach out via email and initiate claim or refund with BIG agent

 

In order to return merchandise purchased at Black Ink Games you must first contact us through phone call or e-mail to receive a Return Authorization Number. When you send your merchandise, please include a copy of your receipt and this number. Returns will not be accepted without a Return Authorization Number. Black Ink Games will only accept returns of defective or improperly shipped merchandise. When returning unopened products, you must contact us within 7 days of receipt; we will not be able to accept returns for unopened products after 7 days of receipt. No other returns will be accepted. Any manuals, accessories, or pack-ins included with returned item must be included. If the item was new, it must still be factory sealed to be accepted for return. Any merchandise that does not meet these guidelines will not be accepted and Black Ink Games cannot be held responsible for return shipping costs.

To return or exchange an item, please contact our support team first for an Return Authorization Number. Once you have the Return Authorization Number they will provide you with the proper way to exchange your item.